Given the exceptional nature of the worldwide outbreak of COVID-19, we are relaxing our cancellation policy
Although Guernsey has not been designated as a no fly region and has only one case of the virus, we realise that people are hesitant to travel and have concerns about their holiday plans. To ease these concerns, as of today, 16th March 2020:
Guests with reservations due to arrive in the next 8 weeks can now postpone their holiday stay and receive a credit to apply to future dates. You do not need to specify dates at this stage for your future holiday.
Guests wishing to cancel completely should contact their holiday insurance provider for a refund.
Before travelling, all guests should consult the States of Guernsey website for updated travel advice and restrictions. Because this is an evolving situation, the above applies until further notice.